Presentation of the Approved Platform (PA) - IDC

IDC – Indicom Document Careis an Italian company specialising in digital solutions and servicesoutsourced, aimed at optimising thebusiness processesand themanagement of informationfor companies and trade associations.

The twenty years of experience and the increasingly broad offering that characterise the company allow us to be today the reference partner for more than6,000 companies.

Our offering is divided into various services tailored to the needs of our clients, particularly in the field of outsourced international electronic invoicing and BPO solutions, both administrative and documentary.

We remind, among other things, all the tasks that help lighten the workload of the administrative services of companies and professionals: management of accounts payable with the reconciliation between orders, delivery notes and supplier invoices, active and passive management of Intrastat, management of personnel files and expense reports.

Indicom is also active in the field of electronic invoicing services in Italy (20,000,000 invoices managed per year), digital preservation and all information management services.

Indicom is also acertified Peppol Service ProviderasAccess Point(AP) andService Metadata Publisher(SMP).

Your vision of electronic invoicing and the 2026 reform: (What major challenges do you see for businesses?)

• Anticipate now. Avoid the last-minute rush and saturated PDPs on the day.
• Clear routing choice. Decide early on the scheme (PDP/PPF) and responsibilities (who does what, when).
• Data quality. SIREN/SIRET, VAT, addresses, references: accept pre-PDP rejections to clean up quickly.
• Move to “fully digital”. Get used to reading and using UBL/CII/Factur-X (with readable views as needed): paper disappears, validation and archiving are done digitally.
• Integrations & sandbox testing. ERP/tool connectors, standardised scenarios, criteria for transition.
• Organisation & training. Simple RACI, short correction procedures, role-based sessions, email/vendor templates. 

Your approach to support: (How do you help your clients prepare and adapt?)

• Already structured files – we prefer receiving files that have already been compiled according to the expected formats; we provide templates and minimum rules to secure their content.
• Ex-ante validation – formal and semantic checks before sending, with immediate feedback on anomalies.
• Connectivity – setting up PEPPOL/SFTP channels and technical verification of exchanges.
• Sandbox testing – executing standardised test scenarios to validate statuses, acknowledgements, and return circuits.
• Progressive production rollout – controlled launch, close monitoring, quick adjustments if needed.
• Daily management – tracking portal, automatic alerts, complete traceability by country and by flow.
• Reporting & archiving – generation of regulatory submissions and electronic archiving to standard.
• Enablement and training – support for teams with targeted mini-sessions, practical guides, FAQs, and internal communication templates.
• Large projects option – ERP/process mapping only for multi-entity organisations.

The offer and specifics

Main services offered:

• Transmission and reception of electronic invoices B2B, B2G, and cross-border via PEPPOL (formats UBL, CII, Factur-X).
• PDP (Partner Dematerialisation Platform) and SMP (Service Metadata Publisher) services compliant with the French reform 2026.
• Format conversion (PDF, XML, CSV, EDI, Factur-X) and semantic validation compliant with EN16931 and national CIUS.
• Electronic archiving with probative value, compliant with Italian and European legislation.
• Multi-country INHUB® portal for consultation, tracking, and reporting of invoices.
• BPO services: management of the P2P and O2C cycles, accounts payable, reconciliation of orders-deliveries-invoices, document management.

Targeted sectors or types of companies: 

• Large companies and international groups operating in multiple European markets.
• Companies in the sectors of industry, energy, telecommunications, health, cosmetics, public services, and distribution.
• ERP integration partners, software publishers and accounting service providers seeking turnkey PEPPOL interoperability.

Strengths / key differentiators:

• Over 20 years of experience in document dematerialisation and electronic invoicing.
• European coverage with active services in France, Belgium, Italy, Spain, Poland, Romania and continuous expansion.
• Modular and multichannel solution (PEPPOL, SFTP, API) tailored to the size and digital maturity of each client.
• Comprehensive support: audit, sandbox testing, ERP integration, training and post-production management.
• Traceability and compliance guaranteed by a single portal consolidating tracking, rejections, statuses and regulatory reporting.
• Sovereign architecture hosted in Europe, compliant with GDPR and ISO 27001 and ISO 9001 standards.
• Outsourcing of administrative processes (BPO)

A question to ask us